Overview
Metisent (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you visit metisent.com, interact with us, or engage with our services.
Metisent acts as the data controller for personal data collected through this website.
Information We Collect
Personal information may include:
- Name and job title
- Email address
- Phone number
- Company or organization name
- Message content or inquiry details
We may also automatically collect technical information such as:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the website
- Referring URLs or search terms
How We Use Your Data
- Responding to inquiries or providing requested information
- Delivering and improving our services
- Communicating relevant updates related to engagements
- Maintaining website functionality and security
- Complying with legal obligations
Legal Basis for Processing (GDPR)
- Consent
- Legitimate business interests
- Contractual necessity
- Legal obligations
Data Sharing
We do not sell personal data. We may share information with trusted service providers supporting our operations, including:
- Cloud hosting and infrastructure providers
- Website analytics providers
- IT security and support providers
- Professional advisors such as legal or accounting consultants
International Transfers
If personal data is transferred outside the EEA, we ensure appropriate safeguards are implemented, including Standard Contractual Clauses or other lawful transfer mechanisms.
Data Retention
Personal data is retained only as long as necessary for the purposes described in this policy or to meet legal obligations. Contact form submissions are typically retained for up to 24 months unless a business relationship is established.
Your Rights
Depending on your location, you may have rights including:
- Access to personal data we hold about you
- Correction of inaccurate information
- Deletion of your data where applicable
- Restriction or objection to processing
- Data portability
- Withdrawal of consent
You may exercise these rights by contacting [email protected].
Security
We implement reasonable technical and organizational safeguards to protect personal data, including encrypted connections (TLS/SSL), access controls, and security monitoring.
Contact
For questions about this Privacy Policy or personal data requests, contact [email protected].